Terms and Conditions
Signature Reflections

Terms & Conditions

Guidelines for dealers, installers, and customers of Signature Reflections products.

Last Updated: January 2026

Signature Reflections ("Company," "we," "our," or "us") provides premium bathroom products designed exclusively for professional installation. By purchasing, specifying, selling, distributing, or installing Signature Reflections products, you ("Dealer," "Installer," "Customer," or "You") agree to comply with these Terms & Conditions. If you do not agree, you must not purchase, sell, distribute, or install Signature Reflections products.

01

Overview

Signature Reflections provides premium bathroom products designed exclusively for professional installation.

By purchasing, specifying, selling, distributing, or installing Signature Reflections products, you agree to comply with these Terms & Conditions. If you do not agree to these Terms, you must not purchase, sell, distribute, or install Signature Reflections products.

02

Authorized Dealers & Installers

Signature Reflections products may only be sold and installed by authorized and certified dealers or installers. Certification requirements, training standards, and compliance expectations are determined solely by Signature Reflections.

We reserve the right to suspend or revoke authorization at any time for reasons including but not limited to:

  • Non-compliance with company policies
  • Misuse or misrepresentation of products
  • Failure to follow installation guidelines
  • Actions that damage the brand or reputation of Signature Reflections
Unauthorized resale, installation, or distribution voids all warranties and protections associated with the product.
03

Pricing & Payment

All pricing provided by Signature Reflections is dealer-only pricing unless otherwise stated. Pricing may change without prior notice.

Dealers may not publicly advertise pricing online, in print, or digitally without written approval from Signature Reflections.

Payment terms are defined in the applicable dealer agreement, contract, or invoice. Failure to meet payment obligations may result in:

  • Suspension of dealer privileges
  • Order processing delays
  • Revocation of pricing tiers or dealer status
04

Orders & Product Specifications

All orders become final once confirmed and processed. Custom, made-to-order, or specialty items are non-cancellable and non-refundable.

Dealers and installers are responsible for reviewing and verifying:

  • Measurements
  • Product specifications
  • Finishes and configurations
  • Jobsite conditions
Signature Reflections is not responsible for measurement errors, incorrect specifications, or design assumptions made prior to ordering.
05

Shipping & Delivery

All delivery timelines are estimates and not guaranteed. Signature Reflections is not responsible for delays caused by:

  • Freight carriers
  • Supply chain disruptions
  • Weather conditions
  • Acts of God or force majeure events

Any shipping damage must be reported within 48 hours of delivery and must include photo documentation and order information or invoice number.

Failure to report shipping damage within 48 hours may result in denial of claims.
06

Installation Responsibility

Proper installation is the sole responsibility of the certified installer. Failure to follow Signature Reflections installation guidelines voids all product warranties.

Signature Reflections is not responsible for:

  • Labor costs
  • Removal or reinstallation expenses
  • Jobsite delays
  • Secondary or consequential damages
07

Warranty

Signature Reflections products include a limited product warranty, the details of which are provided separately. Warranty coverage applies only when:

  • Products are installed by a certified installer
  • Products are used in residential applications unless otherwise specified
  • Products are maintained according to recommended care and maintenance guidelines

The warranty does not cover:

  • Improper installation
  • Normal wear and tear
  • Chemical damage
  • Jobsite abuse, misuse, or neglect
08

Returns & Claims

Returns require prior written authorization from Signature Reflections. Approved returns may be subject to restocking fees.

All claims must include:

  • Proof of purchase
  • Photo documentation
  • Batch number or order number
Claims submitted without proper documentation may be denied.
09

Intellectual Property

All trademarks, product names, product designs, marketing materials, images, logos, and branding elements are the exclusive property of Signature Reflections.

Dealers and partners may not:

  • Modify branding
  • Replicate product materials
  • Use brand assets outside approved guidelines
Unauthorized use of intellectual property may result in immediate termination of dealer status and potential legal action.
10

Marketing & Brand Standards

Authorized dealers must follow all Signature Reflections brand guidelines when promoting products.

Dealers may not:

  • Make false claims about products
  • Misrepresent product features
  • Create unauthorized marketing campaigns or promotions

Signature Reflections reserves the right to review and audit marketing materials at any time.

11

Limitation of Liability

Signature Reflections' liability is limited to replacement of defective product only.

Under no circumstances shall Signature Reflections be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits or project delays
Maximum liability shall never exceed the original purchase price of the product.
12

Indemnification

You agree to indemnify, defend, and hold harmless Signature Reflections from any claims, damages, losses, or legal expenses arising from:

  • Improper installation
  • Misrepresentation of products
  • Violation of these Terms & Conditions
13

Governing Law

These Terms & Conditions shall be governed and interpreted according to the laws of the State of New Jersey, without regard to conflict of law principles.

14

Modifications

Signature Reflections reserves the right to update, modify, or revise these Terms & Conditions at any time. Updates will be posted on this page with a revised Last Updated date.

Continued use, purchase, or installation of Signature Reflections products constitutes acceptance of the updated Terms.

15

Contact Information

For questions regarding these Terms & Conditions, please contact us:

Signature Reflections
Address802 Warsaw Ave, Blackwood, NJ 08012
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